Privacy Policy

Effective Date: 1st October 2025

Welcome to Skin Altar Studio ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Who We Are

Skin Altar Studio is a UK-based skincare service specialising in facial treatments. We are the "data controller" responsible for your personal information.

2. Information We Collect

We may collect and process the following types of information:

Personal Information: Name, email address, phone number, wedding date (if provided), and any information you submit via contact forms or booking requests.
Technical Data: IP address, browser type, device information, and usage data through cookies or analytics tools.
Communication Data: Your preferences in receiving marketing communications from us.

3. How We Use Your Information

We use your information to:

Respond to your enquiries or booking requests
Deliver and manage our services
Send occasional marketing updates (if you opt in)
Improve our website and user experience
Meet legal and regulatory obligations.

4. Legal Basis for Processing

Under UK GDPR, the lawful bases we rely on for processing your data are:
Consent – when you provide it (e.g., signing up for updates)
Contract – to fulfil our services to you
Legal obligation – to comply with the law
Legitimate interests to operate and grow our business responsibly

5. How We Share Your Information

We do not sell or trade your personal data.

We may share information with:

Service providers (such as website hosting or marketing tools) who help us run our business, under strict confidentiality
Legal authorities if required by law

6. Data Retention

We keep your information only as long as necessary:

For service delivery (up to 7 years for accounting/legal reasons)
For marketing (until you withdraw your consent)

You can request deletion of your personal data at any time.

7. Your Rights

Under data protection law, you have rights including:

Access – You can request copies of your personal information.
Rectification – You can ask us to correct inaccurate or incomplete data.
Erasure – You can ask us to delete your data ("the right to be forgotten").
Restriction – You can ask us to limit how we use your data.
Objection – You can object to our processing of your data.
Data portability – You can request we transfer your data to another organisation.

To exercise these rights, contact us at glow@skinaltarstudio.co.uk

8. Cookies

We may use cookies to enhance your browsing experience.

You can adjust your browser settings to refuse cookies if you prefer. For more information, please see our [Cookie Policy].

9. How to Contact Us

If you have questions about this Privacy Policy, or you wish to exercise your rights, please contact:

Skin Altar Studio

Email: glow@skinaltarstudio.co.uk

Website: www.skinaltarstudio.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: www.ico.org.uk